Hey, are you looking for the best Guruvayur room reservation? If yes, there are a few things you should know before choosing the best.
There are a lot of elements that can lead to unexpected problems while planning the right accommodation for the guests, including human mistakes and technical issues. To make our clients happy, we’ve developed a strategy to correct typical Guruvayur room reservation mistakes.
Through this article, let’s walk through the challenges in online room reservation. Moreover, we’ll also look at how to overcome the challenges.
Challenges in Guruvayur Room Reservation
Wrong Guest Preference
For example, when a guest requested a smoking room, the hotel wrongly assigned them to a non-smoking room. Or the guest with severe allergies may have been placed on a pet-friendly floor. In this case, both customers and the front desk staff or manager can be stressed out by faulty information.
All managers and employees should be well-trained in dispute resolution and customer communication to avoid making these blunders. The hotel employee should always listen, apologize, and thank the visitor for offering comments, regardless of the complaint. And the hotel should have clear policies in place regarding who has authority to handle which complaints. The hotel should set policies for all common complaint circumstances so that all employees know what to do in the event of an issue.
Double Bookings and Mishandled Reservations
A double-booked room or mishandled reservation is a hard but often unavoidable part of the job. Although a well-trained staff is more likely to avoid booking errors, one may occasionally sneak through. So, what does the hotel do when a guest arrives and there isn’t a room available?
If the mistake is already made, here’s how to gently handle a canceled reservation.
Immediately arrange a room for the guest once a staff member has apologized profusely. If the hotel only has large suites left and they requested a modest single, give them the suite free of charge. Unless absolutely necessary, don’t offer them a room with less space. Provide a generous rate reduction in that situation.
If the hotel is full, offer to book a room in a nearby hotel. Arrange transportation facilities to bring them there.
To minimize the repetition of this issue, hotels can implement a property management system that enables personnel to track reservations in a far more precise and effective manner.
If you have ever had the unfortunate experience of greeting a guest who thought they had a reservation, you know how annoying it can be to accidentally fall victim to a scam at an illegal booking site. Keep an eye on news and industry sites for news of these scams. If these illegal sites are targeted in your area, notify employees and customers.
So it is important to make sure that you are using trusted sites like Tripadvisor for online hotel room reservation.
When making a reservation, you must provide your name and address, as well as your bank or credit card information, which is the biggest risk factor and the most attractive target for cyber criminals. There are also fake websites developed for stealing personal information, which is thought to be the main threat. There is no intermingling of any individual to deal with in the process of online booking to comprehend the terms and conditions.
Here Krishna Inn provides the transparent Guruvayur room reservation facilities. We also provide various rooms as per your requirements.
We Krishna Inn provides high-class facilities for devotees, including a vegetarian restaurant, 24-hour reception, excellent room service, and free Wi-Fi. For guests arriving from diverse locations, the accommodation facility includes a shared lounge and luggage storage.
Air conditioning, a flat-screen TV with cable channels, a refrigerator, a kettle, a shower, free amenities, and a desk are all included in the rooms. Each room in the hotel comes with a wardrobe and a private bathroom. The Krishna Inn serves a vegetarian breakfast and buffet every day.